GolfT2Green.com strives to provide you with the best possible return policies in the business. GolfT2Green.com sells new golf equipment and golf clubs from reputable maufacturers' in the industry. If you do not agree with any of our policies, procedures, conditions and terms of use, please exit this web site immediately, or please contact us at: info@golfT2green.com or phone toll free during business hours at: 888-777-5563 before making any type of purchase.
To return brand new equipment for a refund, exchange or website credit at GolfT2Green.com, please follow these procedures. Customers have 10 days from day of delivery to inspect the products and contact GolfT2Green.com. Products must be in NEW and UNUSED condition, meaning, unhit clubs, or if you have used the clubs at the range, practice, course or backyard etc, The product is no longer considered new and unused and you will not receive your refund, exchange or website credit at GolfT2Green.com for merchandise purchased and shipped within the contiguous U.S.
All merchandise to be returned must have an RA number, (Return Authorization number). New and unused products being returned are subject to a 15% restocking fee per item, credit card fees, plus the cost of shipping back to our location, insuring merchandise back to GolfT2Green.com is recommend. Do not return merchandise directly to the manufacturer, as your return will not be honored. All returns must be approved and inspected by GolfT2green.com
Please contact us at: customersevice@golfT2green.com or phone toll free during business hours at: 888-777-5563 within 10 days from day merchandise is delivered. Provide us with your; Full Name, Day and Evening phone number, Full Address with zip code and E-mail address. Product Information: Name of manufacturer, Type of product and order number.
Explain: Why you want to return or exchange the product
Upon receiving your contact information stated above we will respond back to you as soon as possible. After reviewing your request we will E-mail you, your Return Authorization number and the return shipping address.
Do not return merchandise directly to the manufacturer, as your return will not be honored. All returns must be approved and inspected by GolfT2green.com
Merchandise To Be Returned: Must be in New and Unused condition. Products and all parts, pieces, accessories, manuals, warranty information and printed materials must be in their original package, box, plastic and packing material to be returned. It is the customer;s responsibility to package the products properly for return shipping. Return shipping charges are at the customers expense. We recommend that customer insure the package being returned to GolfT2Green.com. In the event of packages and content, are lost, stolen or damaged in transit the responsibility lies solely upon the customer. Refund, exchange or website credit at GolfT2Green.com will not be issued for merchandise that is damaged in return shipping or not received.
All retuned products will be inspected prior to refund, exchange or website credit at GolfT2Green.com being issued. GolfT2Green.com reserves the right to determine if products are in new and unused condition.
Once GolfT2Green.com has inspected returned products and products are in New and Unused condition, we will issue a refund, exchange or website credit at GolfT2Green.com minus shipping and handling fees if applicable, credit card fees and a 15% restocking fee per item.
GolfT2Green.com will do everything possible to assist you in taking care of your particular situation. GolfT2Green.com cannot guarantee your refund, exchange or website credit at GolfT2Green.com on merchandise that is not returned in accordance with our return policies.
Return Policy: Shipped Wrong Product
Please contact customerservice@golfT2green.com or phone toll free during business hours at: 888-777-5563 within 2 days of delivery of products. If customers do not contact GolfT2green.com within 2 days of delivery, claim for shpping wrong product will not be honored. In the event that customer was shipped wrong product., please follow these procedures. Products To Be Returned: All products to be returned must have an RA number, (Return Authorization number). Do not return merchandise directly to the manufacturer, as your return will not be honored. All returns must be approved and inspected by GolfT2green.com
Products must be in New and Unused condition. Products and all parts, pieces, accessories, manuals, warranty information and printed materials must be in their original package, box, plastic and packing material to be returned. It is the customer’s responsibility to package the products properly for shipping. All retuned products will be inspected prior to replacement being issued. GolfT2Green.com reserves the right to determine if customer was shipped the wrong product. Once GolfT2Green.com has inspected returned products and products are in New and Unused condition and customer was shipped wrong product, we will issue a replacement for merchandise purchased and shipped within the contiguous U.S.. If specific product is unavailable customer may select another product of equal value, select a product of higher value and only pay the difference between amounts, or wait till products becomes available.
Please contact us at: customerservice@golfT2green.com or phone toll free during business hours at: 888-777-5563 and instruction will be provided. Please give us your Full Name, Address with zip code, Day and Evening phone number, E-Mail address, product information and a brief explanation. Shipping charges for replacement products will be at no charge for customers within the contiguous United States if customer was shipped wrong products. GolfT2Green.com cannot guarantee your replacement on merchandise that is not returned in accordance with our policies. GolfT2Green.com will do our best to resolve the situation as quickly as possible.
Return Policy: Products Damaged In Shipping
Please contact customerservice@golfT2green.com or phone toll free during business hours at: 888-777-5563 within 2 days of delivery of products so that a claim can be filled with the courier. GolfT2Green.com is not responsible for products damaged in transit. Products damaged in transit are the responsibility of the courier. Products and all parts, pieces, accessories, manuals, warranty information and printed materials must be in their original package, box, plastic and packing material to be returned. Its the customers responsibility to package the products properly for return shipping. All retuned products will be inspected prior to replacement being issued. GolfT2Green.com reserves the right to determine if products were damaged in shippment. Once GolfT2Green.com has inspected returned products and products were damaged in shipping and are in New and Unused condition, we will continue filling damage shipping clam and a replacement issued for merchandise purchased and shipped within the contiguous U.S.. Please contact us at: customerservice@golfT2green.com or phone toll free during business hours at: 888-777-5563 and instructions will be provided.
Please provide us with your: Full Name, Address with zip code, Day and Evening phone number, E-Mail address, product information and a brief explanation. Shipping charges for replacement products damaged in shipping will be at no charge for customers within the United States. We cannot guarantee your replacement on merchandise that is not returned in accordance with our policies. GolfT2Green.com will do our best to resolve the situation in a timely manner.
Return Policy: Shipped Defective Product
Defective product are subject to the policy or discretion of the original product manufacturer. GolfT2Green.com reserves the right to determine if warranty claims are invalid due to unusual abuse or altering equipment.
In the event that customer was shipped a defective product., please follow these procedures. If you have altered or abused your equipment in any way, it is not deemed defective and is exempt from this policy. Equipment that is defective within the manufacturers warranty time frame will be replaced at no cost to the customer within the contiguous U.S.. Once GolfT2Green.com has received and inspects products for manufacturers' defective equipment a free replacement will be sent to you. If specific product is no longer available, or out of stock, you may select another product of equal value.
All manufacturers have different policies handling warranty claims. Please contact us at: customerservice@golfT2green.com or phone toll free during business hours at: 888-777-5563 regarding a specific manufacture's warranty and instructions will be provided. Do not return merchandise directly to the manufacturer, as your return will not be honored. All returns must be approved and inspected by GolfT2green.com
Please give us your Full Name, Address with zip code, Day and Evening phone number, E-Mail address, product information and a brief explanation. Shipping charges for replacement products will be at no charge for customers within the United States if customer was shipped defective product.
Please contact us at: customerservice@golfT2green.com or phone toll free during buiness hours at: 888-777-5563 and instruction will be provided along with the return shipping address. GolfT2Green.com cannot guarantee your replacement on merchandise that is not returned in accordance with our policies. GolfT2Green.com will do our best to resolve the situation as quickly as possible.
Return Defective Product: All products to be returned must have an RA number, (Return Authorization number). Products and all parts, pieces, accessories, manuals, warranty information and printed materials must be in their original package, box, plastic and packing material to be returned. It is the customers responsibility to package the products properly for shipping. All retuned products will be inspected prior to replacement being issued. GolfT2Green.com reserves the right to determine if customer was shipped a defective product.
Return Policy: Custom/Upgrades/Special Orders On Golf Clubs and Golf Equipment
Golf clubs and golf equipment that are custom made, upgrades and special orders can not be returned for credit, refund or exchange at golft2green.com such orders are final sale. Manufacturer's Warranty effective on custom made, upgrades and special orders within the specific manufacturer's warranty period.GolfT2Green.com reserves the right to determine if warranty claims are invalid due to unusual abuse or altering equipment. Warranty claims are subject to the policy or discretion of the original product manufacturer
